Everything You Need to Know Before You Rent

To ensure a smooth rental experience, please review the following requirements before booking your vehicle. These guidelines help us maintain safety, compliance, and a high standard of service for all customers.

✅ Minimum Age Requirement

  • Renters must be at least 21 years old.

  • Drivers under 25 may be subject to a young driver surcharge.

Valid Driver’s License

  • A valid driver’s license is required at the time of booking and pickup.

  • The license must be issued from the country of residence and be in good standing.

  • International renters must present a valid passport and an International Driving Permit (IDP), where applicable.

💳 Payment Method

  • A major credit or debit card is required to secure your booking.

  • The cardholder must be present at pickup with the card used to book the rental.

  • We accept payments through, ensuring safe and secure transactions.

📄 Required Documents at Pickup

  1. 1
    Valid Driver's License:
    • A clear photo of the front side is required.
  2. 2
    Proof of Valid Personal Auto Insurance :  An insurance card must be provided. If you don't have personal car insurance coverage.

🛡️ Insurance Requirements

  • All renters must have valid insurance coverage.

  • You may use your own auto insurance or purchase coverage from Elite Car Rental at checkout.

  • Insurance is required for all vehicle types, including vans and trucks.

🕒 Reservation Hold Policy

  • We will hold your reserved vehicle for up to 1 hour past your scheduled pickup time.

  • If you expect to be late, please notify us in advance to avoid cancellation.

❗ Prohibited Use

  • Our vehicles may not be used for:

    • Off-road driving

    • Racing or illegal activities

    • Transporting goods for commercial use (unless stated in the rental agreement)

    Violating these terms may result in penalties or immediate cancellation of the rental agreement.

🚘 Vehicle Return

  • Vehicles must be returned at the agreed-upon time and location.
  • Late returns may incur additional charges.
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ℹ️ Still Have Questions?

Check out our FAQs or Contact Us directly we're happy to assist you!

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